Training Opportunities

DCJS General Instructor

When: September 10-14, 2018, 0700 – 1600
Where: Fairfax County Department of Public Safety Communications
4890 Alliance Drive
Fairfax, VA  22030
Room 2010/2012

Entry-Level training provided by a Department of Criminal Justice Services (DCJS) certified Instructor making individuals eligible to be certified as an instructor. The General Instructor Development Course is an intensive 40-hour course conducted over the course of five (5) days, with approximately 20 hours of additional after-hours work. It consists of five primary subject areas: the adult learner, the instructor role, lesson preparation, presentation and application. Candidates in this exercise should be self-disciplined, independent participants, able to work in groups of various sizes, complete thoroughly each assigned task in a timely manner and meet all course goals and objectives.

During this course, assignments are given on a daily basis and shall be completed as directed. Lesson plan topics will be assigned from the Regulations and Code of Virginia during the first day. The candidate’s primary objective is to research and develop their assigned topic for presentation, application and feedback as outlined during the course. And, as a tool of learning, teach back the assigned topic for a minimum of 15 minutes for evaluation. Throughout the course, each candidate will be evaluated on various performance goals.

Continuing Dispatch Education Credits Earned: N/A

Cost: Free. Participant’s home agency must cover personnel and/or travel expenditures.

Pre-requisite: Any telecommunicator or supervisor who has professional or proficiency skills in the public safety communications field. A minimum of two years’ experience in a criminal justice agency.

Notes: This is entry-level training provided by a DCJS-certified Instructor making individuals eligible to be certified as an instructor. Candidates should have the desire to facilitate and manage classroom instruction. Recertification is required every three years in the area of General Law Enforcement Instruction. Trainers will be presented with new training techniques and updated on current civil decisions affecting the training environment.


John Korman, 571-350-1764 or
Alicia Dale, 571-350-1765 or
Provide the student’s name and agency; DPSC will create the attendee roster.
Deadline to enroll is September 1, 2018.

Recruit, Hire, Retain & Promote for Success!

When: September 19, 2018, 8:30 AM – 5:00 PM
Where: King George Sheriff’s Office
10445 Government Center Blvd.
King George, VA 22485

King George County Emergency Communications is hosting NENA’s Recruit, Hire, Retain and Promote course on September 19, 2018.

This course is sponsored by a VITA Multi-jurisdictional PSAP Education Program grant.

King George County’s training room holds 35 individuals.  Free registration is currently limited to 3 individuals from each agency at the present time.  If desiring to send more than 3 individuals, the cost is $175 per student to your agency.

Course Description:

Keeping a PSAP fully staffed can be a challenge for any agency. The desire to keep console seats filled paired with the need to fill them with qualified and reliable employees is one of the more difficult tasks 9-1-1 Centers can face. The next phase of this process is retaining the employees you have hired by actively investing in their careers as public safety professionals.

This course provides information on all aspects of personnel, from creating a strong hiring policy to building and promoting successful candidates. Students will learn best practices for each stage of the process, and will take home real-world examples, as well as benefit from class discussion as colleagues share their successes. Participants will also take home ideas on how to retain their employees, and how to
support them throughout their careers.

Continuing Dispatch Education Credits Earned: 1 point can be earned towards your ENP recertification process for attending this course.

Cost: Free – Funding provided by the Virginia Information Technologies Agency (VITA)

Pre-requisite: N/A

For More Information:

Rhonda Smith –
Ty Wooten – NENA Education Director –


John Korman –