Chapter Officers


Judson W. Smith
E-911 Director
Bedford County Emergency Communications
1345 Falling Creek Rd
Bedford, VA 24523
Coming Soon
Vice President

Roy Davis Jr
Roanoke County Emergency Communications Center
Communications Team Supervisor
5925 Cove Rd
Roanoke VA 24019
Roy’s career in public safety was defined originally by volunteer time with Boones Mill Rescue Squad. He joined there during his junior/senior year in high school. He ran with them for over five years and became a second lieutenant. It was not until 2003 that he was able to have a role again in public safety by working for Roanoke County Police Department as a Communications Officer I. He was released as a Communications Officer II about six months later. He worked his way through the ranks becoming a Communications Officer IIl (trainer) and in 2010 became a Lead Communications Officer (shift supervisor). He was reclassified as a Communications Team Supervisor in 2014 and has held this position to present.

During his tenure, he worked with the VA APCO conference committee for fall conference and served on the APCO International Emerging Tech Committee. He was a General Instructor for several years and taught new recruits about preparedness, active shooters, and Critical Incident Stress Management. In 2014, he became an RPL and still currently hold this certification. My most recent accomplishment was participating in the PSAP Managers training through Richmond Community College in North Carolina. This is a program for PSAP employees in the state who wish to move into a management role to get some training to prepare them for the role. This is offered free to NC PSAP employees. He paid for the program himself so that he could attend the training. The program provided further insight into this role of management. In 2019, he chaired a restructuring committee to look at making some changes to his agency’s staffing to improve pay and retention. That same year he was selected as Communications Team Supervisor of the Year.

Tracy Zingg
Assistant Director, Operations
Prince William County Office of Public Safety Communications Center
3 County Complex Ct.
Woodbridge, VA 22192
Supv Desk: (703) 792-7135
Tracy started her career with Prince William County 911 in 1995. After consolidation, Tracy moved up the ranks to reach Public Safety Communications Manager in January 2015 and Assistant Director of Operations in May 2021. She was a volunteer EMT and Paramedic for many years and volunteered locally in Manassas City and Prince William County. She is a DCJS General Instructor, CTO Instructor and EMD Instructor and was previously the Training Coordinator for PWC.

In addition to her duties as Assistant Director, Tracy serves on several committees, teams, and boards in and outside of PWC. She is an active board member of both Team Prince William Inc and Law Enforcement United; two non-profit organizations that bring awareness and support to the families of fallen law enforcement officers. She is also an active board member of the local Prince William County Police Association serving as a civilian Director at Large. Tracy has been involved in State Legislation and lobbying in Richmond on behalf of Virginia 911 centers for a bill to provide enhanced retirement benefits through VRS and a bill to get 911 Telecommunicators reclassified to a protective services occupation as first responders. While this continues to be a work in progress, Tracy is committed to enhancing the lives and work environments of 911 Centers across Virginia.

Jackie Carroll
Deputy Director (Retired)
James City County ECC
3131 Forge Road
Toano, VA 23168
(757) 564-2146
Jackie Carroll retired as the Deputy Director for the James City County Emergency Communications Center in 2014. She made a career in 9-1-1 starting in 1979. Jackie is a Life Member of the James City Bruton Volunteer Fire Department (JCBVFD) where she began volunteer service in 1974. Additional, Jackie has for approximately 18 of those volunteer years, been on the Board of Officers serving in the capacity of both Secretary and Treasurer, where she continues to date.
Immediate Past President

Jason Malloy
Communications Consultant
Mission Critical Partners, LLC
Stephens City, VA 22655
(540) 481-3342
Jason works as a Communications Consultant with Mission Critical Partners, LLC. He served as the Director of Emergency Communications for the Shenandoah County Department of Emergency Communications from 2014 thru 2018. He has been working in Emergency Communications for the past 17 years, beginning his career as a 9-1-1 Dispatcher in Hagerstown, Maryland. He has also served as a Senior Telecommunicator and also E9-1-1 Coordinator for other agencies prior to moving into his current role.

During his career he has obtained completed the NENA Emergency Number Professional (ENP) and Center Manager Certification Program (CMCP), APCO Registered Public Safety Leader (RPL), and is a Virginia DCJS General Certified Instructor and International Academies of Emergency Dispatch EMD Instructor. He is also a graduate of the University of Maryland University College, and of Capella University. He also hold numerous other public safety credentials, and is an active volunteer fire fighter.

His hobbies include: Fishing, sports (NFL, Hockey and NASCAR), and spending time with family and friends. Jason currently lives outside of Winchester with his wife and children.
Director at Large

Mary Binford
Quality Assurance Coordinator
Chesterfield County Emergency Communications
6610 Public Safety Way
Chesterfield, VA 23832
(804) 748-1556
Mary is the Quality Assurance Coordinator for Chesterfield Emergency Communications Center. Fueled by Starbucks, she evaluates performance, identifies area of training, assist with overseeing the EMD program, and maintains vital statistics. Mary has been involved in several facets of Public Safety for the past 19 years. Mary graduated with honors from Coastal Carolina University in 2007 and is always looking for additional educational opportunities. She is an active member of The Association of Public–Safety Communication Officials and has earned her RPL, CMCP, ENP, and Emergency Medical Dispatch Instructor. In her free time she enjoys spending time with her devoted husband, son, and daughter.
Director at Large

Jennifer L. Rosenfeld
Deputy Director
Culpeper County Public Safety Communications Center
14022 Public Safety Ct
Culpeper VA 22701
(540) 423-7421 Cell
(540) 727-2089 Office
Jenny Rosenfeld began her public safety communications career with the Culpeper County PSCC, as a frontline Telecommunicator in March of 2007. After one year on the job, she pursued her interest in training and became a CTO for the Center. Soon after during 2011, Jenny promoted to the Training Coordinator position with Culpeper, overseeing the Center’s training and operations. Most recently, in January of 2013, Jenny was re-classified as the Culpeper County PSCC Deputy Director, where she remains to this day.
Jenny is an active member of APCO and NENA. She has earned her RPL, ENP, CMCP and is an APCO and DCJS instructor. Jenny has enjoyed working on the APCO Agency Training Program Committee for three years (2017-2019), and is currently beginning a third term as a working member for the APCO Awards Committee.
Outside of work, Jenny enjoys spending as much time as possible having adventures with her partner and three beautiful children.