911 Emergency Communicator

Website Harrisonburg Rockingham Emergency Communications Center

CITY OF HARRISONBURG
invites applications for the position of:
911 Emergency Communicator
An Equal Opportunity Employer
SALARY:

Hourly
$16.74 – $19.25
Biweekly
$1,339.20 – $1,540.00
Monthly
$2,901.60 – $3,336.67
Annually
$34,819.20 – $40,040.00
OPENING DATE: 01/11/21
CLOSING DATE: 02/10/21 05:00 PM
DESCRIPTION:

Do you want to give back to your community and know your job has a direct impact in the local community? Have you ever thought about becoming a 911 Emergency Communicator?  Consider applying for a career with the Harrisonburg-Rockingham Emergency Communications Center (HRECC). We are currently accepting applications and recruiting qualified candidates for current Full-Time and Part-Time openings and will create a hiring list for future Full-Time and Part-Time openings.  Become a part of the HRECC team and be the vital link between the public needing assistance and the emergency service responder in the field!

Full-time 911 Emergency Communicators have a full-time preferred hiring range from $34,819 – $40,040 annualized, and part-time 911 Emergency Communicators have a preferred hiring range from $16.74 – $19.25 per hour.  Based upon years and type of experience, candidates with previous emergency communications experience may be considered for a competitive offer higher than the preferred hiring rate listed above. Promotional opportunities and salary enhancements may be available within the first year of employment.  The HRECC offers paid, on-the-job training for qualified candidates in our CALEA-accredited facility.

Full-time employees are provided a set-schedule.  Part-time employees are assigned a schedule based on availability and HRECC needs.

Daily tasks may include, but are not limited to:

Receiving law enforcement, fire, EMS and other related services requests and calls.
Operating radio, telephone, recording devices and computer terminals.
Dispatching police, fire, EMS, and other emergency service personnel where needed.
Receiving and forwarding service requests, complaints and other calls.
Receiving and transmitting messages by radio.
Operating telecomputer terminals.
Preparing and maintaining public safety computer records.
The ideal candidates for this position will have the ability to speak distinctly; enter data accurately and quickly into computer terminals; and deal courteously with the public under stressful conditions.  Knowledge of the geography of the City and County preferred.
Minimum Requirements:

Any combination of education and experience equivalent to graduation from high school.
Driver’s license valid in the Commonwealth of Virginia.
This position is classified as essential and requires availability to work 12-hour shifts, including nights, weekends, holidays, and during inclement weather, based upon shift assignment.
Current possession of or ability to obtain within twelve (12) months of hire date: VCIN Operator Certification, DCJS Basic Communications Officer Certification, and PowerPhone Total Response Certification.
Automatic Disqualifiers for Employment at the HRECC per State Regulations*:

Felony conviction;
Conviction of Class 1 or 2 misdemeanor; and
Other relevant criteria to this position.
*Please note that the list above is not all inclusive and is subject to the State Regulations, as amended. Candidates will receive a copy of the Disqualifying Criteria with the Personal History Statement and Authorization for Release of Personal Information, as indicated in the Application Deadline section below.

Special Requirements:  Successful applicants for this position will be subject to a Division of Motor Vehicles (DMV) license and driving history query and must complete a satisfactory credit history, criminal check, background investigation, psychological, medical and drug testing.  HRECC employees are also subject to random drug/alcohol screenings.

Physical Requirements: This is sedentary work requiring the exertion of up to 10 pounds of force occasionally and a negligible amount of force frequently or constantly to move objects; work requires sitting for long periods, reaching, fingering, grasping, and repetitive motions; vocal communication is required for conveying detailed or important instructions to others accurately, loudly, or quickly; hearing is required to receive detailed information through oral communications and/or to make fine distinctions in sound; visual acuity is required for preparing and analyzing written or computer data, operation of machines, determining the accuracy and thoroughness of work, and observing general surroundings and activities; the worker is not subject to adverse environmental conditions.

Application Deadline: All candidates must complete a City of Harrisonburg online employment application, including work experience and education history in the body of the application, by 5:00 pm EST on Wednesday, February 10, 2021 in order to be considered for this recruitment process.  There are two additional forms (the Personal History Statement and Authorization for Release of Personal Information) required for consideration for the HRECC 911 Emergency Communicator position.  The additional forms must be completed and received in the Human Resources Department by 5:00pm EST on Monday, February 22, 2021.

Applicants will receive an email with additional information regarding the Personal History Statement and Authorization for Release of Personal Information upon an initial review of their application. More information regarding the testing procedures, including testing date and time, will be provided at a later date once the HRECC hiring managers have had a chance to pre-screen all submissions.
 

The City provides an excellent full-time employee benefits package including health insurance, retirement (VRS & ICMA-RC), life insurance, paid leave and holidays.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability or veteran status.
The City of Harrisonburg & the HRECC are Equal Opportunity Employers.
Interested in Learning More Information about the HRECC and the vital role HRECC employees play in public safety?

Visit our website at http://hrecc.org/employment/
or
check out our Facebook page at https://www.facebook.com/HarrisonburgRockinghamECC/

APPLICATIONS MAY BE FILED ONLINE AT:
https://www.harrisonburgva.gov/employment

OUR OFFICE IS LOCATED AT:
409 South Main Street
Third Floor
Harrisonburg, VA 22801
540.432.8920
540.432.7796
employment@harrisonburgva.gov

An Equal Opportunity Employer
Job #5501/6501 – (Jan 2021)
911 EMERGENCY COMMUNICATOR

To apply for this job please visit www.harrisonburgva.gov.

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