Communications Officer

Website County of Orange

Typical Duties

Duties include, but are not limited to, the following:

Receiving emergency requests for service by radio and telephone and determining appropriate responses according to the location, nature of the problem, and procedures of the department.
Receiving non-emergency calls for service and providing information accordingly.
Answering telephones; receiving inquiries and providing information or referring inquiries and messages to the appropriate personnel, department, or agency.
Operating and monitoring multiple emergency radio frequencies.
Operating computer systems.
Documenting and recording requests for service; tracking responses and dispositions of calls.
Providing pre-arrival medical and safety instructions to callers.
Maintaining communications with responding emergency units to assist them in any manner necessary to complete proper response.

Education and Experience

High School Diploma or GED required.

Additional Position Details

Requires working rotating shifts, days, nights, weekends, holidays, and during severe weather or emergencies.  Designation as Essential Staff.
Should possess or be able to obtain Communications Basic State Certification, First Aid, CPR, and Emergency Medical Dispatch (EMD) certifications within one (1) year of employment.
Must have a clear speaking voice.
Must possess the ability to remain calm during stressful situations that require instant decision-making and multitasking.
Must successfully complete pre-screening Criticall test with a score of at least 80%.

Hiring Range is $30,347 – $39,457, Depending on Qualifications.

Position is open until filled; the first review of applications will begin on March 19, 2020.

Application packets may be picked up in the County Administrator’s Office, located at 112 West Main Street, Orange; or by calling (540) 672-3313. County applications may also be downloaded from the County website at  EEO.

To apply for this job please visit

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