Director of Emergency Communications

Website Chesterfield County Emergency Communications Center



Chesterfield County, Virginia (Richmond-Metro Area) is seeking a Director of Emergency Communications to provide leadership and general oversight to the Chesterfield County Emergency Communications Center (ECC).  The Emergency Communications Center (ECC) is under the direction of the Police Chief and the Fire Chief.  The ideal candidate is a proactive, progressive and visionary leader with a successful track record of increasingly responsible experience in public safety communications and has extensive command staff/senior-management level experience in administering, managing, and operating a large 9-1-1 public safety communications center. The director must have strong expertise in local, regional, state and federal rules and regulations that govern 9-1-1 public safety communications services.


The Director of Emergency Communications will:


•       plan, coordinate, direct and integrate public safety communications operations, programs, policies, and personnel as well as collaborate with county leadership in setting and carrying out the county’s vision, mission and objectives for the department

•       advise and guide the County Administrator, Deputy County Administrator, Police Chief, Fire Chief and the Emergency Management Coordinator on strategic public safety communications operations, policies, technology and programs

•       represent the county and participate in local, regional, state and national organizations regarding a wide range of public safety communications matters

•       manage the development and implementation of long-range technology plans; as well as plan, direct, manage and/or coordinate the acquisition, design, operation, enhancement, and maintenance of information technology systems

•       provide fiscal oversight and prepare budgets and control expenditures of all departmental funds and will secure and oversee resources for the efficient and effective operation of the department.


Applicants must have bachelor’s degree in public safety administration and leadership, public safety management, emergency management, business or public administration, or a related field, plus 10 years of progressively responsible experience in public safety communications and dispatch or emergency communications, to include five years of senior management experience in the administration and operation of a 9-1-1 public safety communications center; or an equivalent combination of training and experience. Certificate of Incident Command System (ICS) training for ICS 100, 200, 300, 400, 700, and 800 must be obtained within 12 months from date of hire.  Master’s degree and certification in any of the following: NENA-ENP, NENA-CMCP, APCO-RPL, or APCO-CPE preferred.


For more detailed information, you may review the recruitment profile by clicking on this link: Director of Emergency Communications Recruitment Profile.


Pre-employment drug test and extensive background check required.


The recruitment will remain open until March 1, 2019 at 5 p.m.  Interested applicants should submit a confidential resume with cover letter and salary requirements to:


Mary Martin Selby, Director of Human Resources

Chesterfield County Human Resources

P.O. Box 40

Chesterfield, VA 23832

(804) 748-1551



An Equal Opportunity Employer Committed to Workforce Diversity

To apply for this job email your details to ECCDirectorSearch@chesterfield.govwww.chesterfield.govcareers

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